Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Email address and account credentials
- Payment information (processed securely through third parties)
- Usage data and service interactions
- Meta Ad Library URLs you submit for processing
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our scraping services
- Process payments and manage your account
- Send you technical notices and support messages
- Improve and optimize our service performance
3. Data Storage and Security
We implement appropriate security measures to protect your personal information. Scraped advertisement data is temporarily stored during processing and automatically deleted after export.
4. Third-Party Services
We use trusted third-party services for:
- Payment processing (Stripe)
- Cloud hosting and storage
- Analytics and error monitoring
- Email communications
5. Data Sharing
We do not sell, trade, or share your personal information with third parties except as described in this privacy policy or with your consent.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account
- Export your data
7. Cookies and Tracking
We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this privacy policy, please contact us at privacy@bentobear.com